PRIVACY POLICY

1. Introduction

This Privacy Policy explains how Saffroncaravane Ltd (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit or make a purchase from www.saffroncaravane.co.uk (“the Site”).

Personal data refers to any information that can identify you as an individual.

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2. Information We Collect

a) Device Information

When you visit our Site, we automatically collect certain information about your device, including:

Web browser type and version

IP address

Time zone

Cookies and usage data

Pages or products viewed

Search terms and interactions

Purpose:

To ensure the Site functions correctly

To analyse usage and improve performance

Collection method:

Automatically collected using cookies, log files, pixels, and similar technologies

Sharing:

Shared with our website and payment provider Squarespace

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b) Order Information

When you place an order, we collect:

Name

Billing and shipping address

Payment information

Email address

Telephone number

Purpose:

To process and fulfil orders

To arrange delivery

To issue confirmations and invoices

To communicate with you

To prevent fraud

To provide marketing communications where consent has been given

Sharing:

Shared securely with Squarespace

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3. Data Security

All payment information is encrypted and processed securely. We do not store full card details on our servers.

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4. Your Rights

You have the right to access, correct, or request deletion of your personal data.

To exercise these rights, please contact us at saffroncaravane@gmail.com.

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